Last Update
May 27, 2025

How to Update Your Profile Information

To protect your account and keep your KYC data consistent, changes to your profile information cannot be made manually inside the app at this time.

What does this mean?

If you need to update any personal or business information, such as:

  • Full name
  • Email address
  • Physical address
  • Business name

You will need to contact the REasy support team directly.

Why this process?

We take identity verification seriously. Manual updates are disabled to make sure that all personal data matches your submitted KYC documents. This helps prevent fraud and keeps your account secure.

How to request a profile update

  1. Contact REasy support via WhatsApp
  2. Clearly state what information you want to update
  3. Be ready to provide supporting documents if needed

Still need help?
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