Last Update
May 27, 2025

How to Deactivate or Close Your Account

If you decide to stop using REasy, you can request to deactivate or permanently close your account.

How to request account closure

Since this action affects your identity and financial data, it cannot be done directly in the app. To close your account:

  1. Contact REasy support on WhatsApp
  2. Confirm your identity through a quick verification
  3. Let us know if you want to deactivate temporarily or close your account permanently

Our team will guide you through the process and confirm once your request is completed.

What happens after closing your account

Your account will be disabled and no longer accessible. Any active or pending transfers will be canceled.

If you choose to deactivate temporarily, you can request reactivation later by contacting support again.

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